Privacy Policy

PRIVACY POLICY
Effective Date: August 23, 2026

2M Smokehouse (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.2msmokehousesatx.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:

  • Fill out a contact, catering, event, media, or inquiry form

  • Submit an employment application or resume

  • Subscribe to newsletters or promotional communications

  • Purchase or inquire about gift cards

  • Communicate with our team

  • Submit feedback or other information through the Site

Information may include your name, email address, phone number, message, event details, employment information, and other information you choose to provide.

1.2 Information Collected Automatically
We and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referring website

  • Cookies and similar tracking technologies

  • Analytics information

  • Interactions with embedded maps, social media, videos, or other content

2. HOW WE USE YOUR INFORMATION
We may use your information to:

  • Operate, maintain, and improve our Site and services

  • Respond to questions and inquiries

  • Process catering and event requests

  • Review employment applications

  • Send confirmations, updates, and transactional messages

  • Send marketing communications when you have opted in

  • Analyze website traffic and usage

  • Improve guest experience and website functionality

  • Maintain security and prevent misuse

  • Comply with applicable legal requirements

3. SHARING & DISCLOSURE
We may share personal information with:

  • Service Providers: Third-party vendors that assist with website hosting, online ordering, gift cards, email marketing, analytics, forms, payments, or other business services.

  • Legal or Safety Obligations: When disclosure is required by law or reasonably necessary to protect our rights, guests, employees, or others.

  • Business Transfers: In connection with a merger, acquisition, restructuring, sale, or similar business transaction, as permitted by law.

  • Aggregated or De-identified Information: For analytics, reporting, or operational purposes.

We do not sell personal information in exchange for money.

4. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to remember preferences, understand how visitors use the Site, improve functionality, and measure website performance.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Do Not Track & Opt-Outs

Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, our Site may not respond to all Do Not Track requests.

Where required by applicable law, we will honor recognized privacy preference signals.

5. ONLINE ORDERING & THIRD-PARTY SERVICES
Online ordering and certain transactions may be provided through third-party services such as Toast or other vendors.

When you use these services, information such as your name, contact information, order details, and payment information may be collected directly by the third-party provider. 2M Smokehouse does not directly store full payment card information submitted through third-party payment systems.

Your use of these services is also subject to the privacy policies and terms of the applicable provider.

6. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system is completely secure, and we cannot guarantee absolute protection.

7. DATA RETENTION
We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, comply with legal obligations, resolve disputes, or enforce agreements.

When information is no longer needed, it may be deleted or anonymized.

8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction and applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Request corrections to inaccurate information

  • Request deletion of certain personal information

  • Restrict or object to certain uses of your information

  • Withdraw consent for marketing communications

  • Request information about how your personal information is used

Texas residents may have additional rights under applicable Texas privacy laws.

To exercise a privacy right, please contact us using the information below. We may need to verify your identity before completing certain requests.

9. MINORS
Our Site is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. THIRD-PARTY LINKS
The Site may contain links to third-party websites and services, including online ordering platforms, social media, maps, gift card providers, media publications, and other external resources.

We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

2M Smokehouse
2731 S. WW White Road
San Antonio, TX 78222

Phone: (210) 885-9352
Website: www.2msmokehousesatx.com

You may also contact us through the contact form available on our website.

12. UPDATED TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or Site functionality.

The “Effective Date” above reflects the most recent version. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.